Terms & conditions
Security & Privacy
Shop safely and with Confidence at Jacobss.com
Jacobss.com respects the privacy rights of our online visitors, and the protection of all information collected about them. Providing a safe and secure online shopping environment is a priority. An array of electronic & physical security measures and devices protect any personal and credit card information from unauthorized access.
At Jacobss.com, we respect your privacy and are committed to ensuring that all necessary security measures are firmly in place. Jacobss.com has instituted policies intended to safeguard your privacy and to ensure that your personal information is handled in a safe and responsible manner. In support of this, we only use the personal information that you provide to create a more personalized shopping experience for you, in accordance with the terms outlined below:
Online Information Collection and Use
During your visit to our website, Jacobss.com gathers navigational information such as the user’s domain type, browser version, service provider, and IP address. This navigational information enables us to better understand the technical efficiencies of our website and services and the visitor’s experiences and preferences. With the information collected during the registration process, Jacobss.com is able to provide personalized content and services. The account information supplied will be used for the processing of the requested commerce transactions or to contact you regarding specific transactions. We may also use this information in order to generate reports that help us determine how to improve our users’ experience.
1. Personal Information
Jacobss.com may ask you to provide personal information when you create a new account or update your online account, or e-newsletter or check the status of an order. Information collected is for the purpose of providing a more efficient and personal experience for you, our customer.
We can use your personal information to:
• provide a more user-friendly experience by not having to enter your personal information more than once;
• assist you in searching for information, products, and services more efficiently;
• create website content with brands & styles that are relevant to you; and
• Advise you of new information, products, and services.
2. Registration and Ordering
In order to make purchases on Jacobss.com, you must create an account, or sign in to your existing account. During registration, you will be asked to provide certain personal information, including but not limited to, your name, shipping, and billing addresses, contact numbers, email address, birthdays, gender, and ring size. You are not required to enter any credit card or payment information at registration as Jacobss.com does not store payment information.
The information collected is used for billing, delivery, order fulfillment, communication, and marketing purposes, as well as to provide you with updates.
Prices on https://jacobss.com are in US Dollars $
We offer Worldwide free shipping for orders over $200.
Orders are typically mailed out within 1-14 business days (Depending on inventory availability) through DHL Express. All orders are sent with tracking, and a signature is required upon delivery. Make sure your shipping location is secure.
When your order is fulfilled, you will receive an email with a tracking number + order details. (Make sure to check your spam folder if you don’t see it in your inbox!)
Have questions? Send us an email at Jacob@jacobss.com.
Thank you for shopping with us and supporting a Made in Israel company!
RETURNS SHIPPING PACKAGES
Sorry, No refunds, Exchange only!
Prior to returning any merchandise, please contact our
Customer Service Department: +972-54-3452985 or
Send us an E-mail to Jacob@jacobss.com to obtain a Return Merchandise Authorization number.
This number must be referenced on the paperwork accompanying your return and must be clearly marked on the outside of the shipping package.
Merchandise may be exchanged within 7 days of delivery in Original Condition, in the Original Packaging.
All returns must be accompanied by proof of purchase and original shipping papers.
The number must appear where indicated on the shipping document.
All returned merchandise will be inspected by Jacobss.com prior to exchanges
· Shipping, handling insurance costs, and restocking fees.
· Buyer pays for returned shipment.
· Jewelry returns must be accompanied by the original matching or identifying certificate(s), along with the original warranty document.
Should the certificate(s) or warranty document not be included with the merchandise, the customer will be charged a replacement fee for each